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Osensia is for anyone who wants to harness their inner beauty, nurture their sense of self and express their sensuality freely. We've worked hard to create a line of products that will take care of every haircare need you have, and help you feel confident from the inside out.

Our products are suitable for all hair types and textures, including color treated, damaged, dry, frizzy or otherwise hard to manage hair. All Osensia products are designed to help your hair look and feel rejuvenated and replenished. No matter how different our hair types are, they deserve to be treated one and the same -with respect, love and kindness.

We are devoted to providing luxurious, salon-quality, fairly-priced hair care products to our customers, with our main aim being to enhance natural beauty and liberate the modern day woman. We are proud to be a resource for women on their journey through womanhood, realizing resolutions and cultivating a supportive community.

Yes! All of our products are free from sulfates, parabens, and other nasty ingredients. We believe your hair deserves to be treated with respect, love, and kindness.

To treat your hair with the most nourishing ingredients inside out, Osensia products are sulfate and paraben-free for a healthier scalp and unparalleled stronger locks.

Yes! Our products are suitable for the most sensitive of skin.

Of course, it is always possible that your scalp might not get along with an ingredient (even though we use the highest quality ingredients), so we always advise that you do a patch test when introducing a new product to your routine.

Absolutely. Our products are completely cruelty-free and never tested on animals at any stage of product development. We are proud to be a people-tested company, and to show our commitment to being cruelty-free, Osensia is officially certified under the Leaping Bunny Standard.

For more information on what this means please go to www.leapingbunny.org/about/corporate-standard-compassion-animals-standard.

Our unique Pain Free Technology is an essential component of our Flexi hair brushes to reduce the pulling of the hair while brushing.

We worked tirelessly to design a flexible brush head that works without causing discomfort and pain. Every time you pull the brush through your hair, the brush head also moves alongside the pulling motion, therefore allowing your hair and the brush to move together in harmony. This reduces any friction and pain significantly, and - frankly - feels fantastic on your scalp!

Absolutely. All our products are unisex, suitable for all hair lengths and enjoyed by both men and women.

Yes, all Osensia products are gentle and suitable for all ages. We've worked extra hard to make sure that all Osensia products - including our brushes - will create a wonderful experience for adults and children alike.

Of course. You can find a detailed description and extensive list of ingredients for each product on our website, along with further information on the benefits and directions for use.

Osensia products are made in the USA and Israel. Our hair brushes are produced in South Korea.

Yes, absolutely. Our products are color safe, non-damaging, and infused with our proprietary antifade formula which supports and smooths color treated hair without stripping away natural oils.

Yes! Osensia products are free from harmful chemicals known to negatively affect keratin treated hair, so they are completely safe and as protective as possible.

All Osensia products are specifically formulated without added sodium chloride, which is the thickening agent that is known to dissolve keratin.

In fact, keratin is a key ingredient in most of our products!

We use various ingredients that are widely considered to play a vital role in supporting and hair growth, whilst improving thickness and volume. We do have a very popular line of shampoos and conditioners packed with Biotin and lots of vitamins & proteins with hair-boosting properties. A large number of our customers report positive results!

Typically, unopened hair care products have a shelf life of three years. Once opened, most Osensia products are best to be used within 24 months. For spray or aerosol products, the expiration date may be slightly longer than the 24 months after first use.

We suggest you store products in a cool, dry place to ensure longevity.

Each hair brush is beautifully manufactured with a ceramic body, cushioned ergonomic handle, and primarily expertly crafted bristles. The bristles have been carefully designed for optimum quality - they are anti-static, ionic mineral infused, and naturally antibacterial for healthier hair and maximum shine. The bristles are also polished to help prevent hair breakage.

When it comes to blow drying, our brushes are designed to withstand high heat of up to 428°F/220°C. That said, our innovative ceramic and ion-infused design allows the brush to heat up quickly and evenly, which speeds up drying and shortens the amount of time your hair is exposed to heat from the blow dryer.

Positive and negative ions are naturally present in our hair. Various environmental factors and activities, such as towel-drying, brushing and even sleeping, can remove negative ions and leave our hair more positively charged.

Simply put, positive ions are what opens up our hair cuticles and too much positive charge can cause strands to repel each other resulting in static, flyaways, and frizz.

Negative ions, on the other hand, work to seal hair cuticles, enable hydration retention, and preserve healthy hair structure. Essentially, negative ions are responsible for that highly sought-after smoothness and shine!

The ionic mineral is infused into our Osensia brushes' bristles, which encourages negative ions back into the hair. This ultimately restores the ionic balance to perfectly neutralize static, reduce frizz and flyaways, and achieve the smooth, sleek, and manageable hair we all strive for!

Whenever you buy a product from us, you are fully backed by our Osensia 100% Satisfaction Guarantee!

If you are not happy with a product for any reason within 30 days, then reach out and we'll make sure to take care of you.

Most people see a noticeable improvement in their hair within 30 days of using a new Osensia product. If you don't see a difference in this time and are not completely satisfied, you are backed by our Osensia 100% Satisfaction Guarantee!

We offer Free Domestic Expedited shipping for orders over $100. Domestic shipping for orders under $100 is $4.99. The shipping cost for your order will be calculated and displayed at checkout.

We ship to addresses within the US, US Territories, and APO/FPO/DPO addresses.
We do not currently offer International shipping via our website. Please visit our Amazon store for International orders!

The estimated delivery time for orders from our website is 3-5 business days. Orders won't be shipped or delivered on weekends or holidays.

Should you want your products to get to you faster, you can opt for Expedited Delivery. Expedited delivery costs $12.95 to receive your order within 2 business days or $19.95 to receive your order within 1-2 business days.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

You may return any unopened items in their original condition, including original packaging and packing slip, within 30 days of receipt for a full refund, less shipping.

Shipping cost is non-refundable for undelivered, unclaimed or returned packages, unless we made an error. At this time, we cannot offer refunds or exchanges due to health concerns.

If you received your order damaged, please contact us so we can help you.

You can contact the customer service team with any queries by emailing us at: cs1@osensia.com
Our customer service team will endeavour to respond within 2-3 business days.

Alternatively you can call or text us at 833-330-1133 or find us on our social media channels:
Twitter at Osensia (@osensia1)
Facebook at Osensia - Beauty Supplier
Instagram at Osensia (@osensiahaircare)

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