Frequently Asked Questions

Q1: How do I place an order?

You can place an order via any of the following methods: EcomSolid is pleased to offer fast and secure online ordering. Simply search for your product and click add to cart. Create an eCommerce login to save your information for future purchases, or checkout as a guest.

Q2: What information do I need to provide to make an order?

In order to process your order we require the following information:
  • Your shipping, order information & billing address.
  • Phone number & email address for order confirmation and invoice.
  • Payment method – please provide a credit card number to complete your order.

Q3: Should I expect delays when ordering?

With the help of extensive contingency planning, our supply operations have recovered well. At the moment we can deliver all products within the communicated lead times.

Q4: What are your shipping & handling charges?

Our handling charge is a flat $20 charge. Shipping charges vary based on your location and the products you have purchased. For an accurate estimate of shipping charges please proceed through the checkout process, entering in your items and address.